Randomized Text Response
Invite customers to chat with your company in an exciting or comical way. Have customers text in a question like, “should I buy this?”, “what should I have for lunch?”, “where should I take my next vacation?”
Inbound SMS – The Inbound SMS trigger prepares the flow for a text.
External Web Call – Use an integer radomizer, like www.random.org, to send a random integer to SmartFlows.
Note: You can change the URL to the number of options you would like to send your user by changing the highlight “max” above.
Regex – Use Regex to strip the space in front of the number that is returned from www.random.org.
Note: This step may not be necessary if you use a different randomizer.
Switch – Determine which text to send the under based on what is returned from external web call.
SMS – Send an SMS.