Inbound SMS

The Inbound SMS action is a trigger action, meaning that you can use this action to begin a flow that will start with an incoming text message. The functionality of this action is text-related only.

Inputs

Assign a number to this action to designate what number customers will be texting. Once your flow is deployed, click the Assign Number(s) button to select the appropriate number from the Number Assignment pop-up.

Variables

A flow with an Inbound SMS trigger will have the following variables made available to use throughout the flow.

Variable Name Variable Format Data Type Description
currentTimeText 1200 (Military Time) STRING The time that the flow was initiated. This value is based on the flow's Time Zone setting.
currentTime 12:00 (Military Time) STRING The time that the flow was initiated. This value is based on the flow's Time Zone setting.
currentDateText January 1, 2020 STRING The date that the flow was initiated. This value is based on the flow's Time Zone setting.
currentMonthText January STRING The Month that the flow was initiated. This value is based on the flow's Time Zone setting.
currentDayText 01 (if it was the first day of the month) STRING The day of the month that the flow was initiated on. This value is based on the flow's Time Zone setting.
currentYear 2020 STRING The year that the flow was initiated. This value is based on the flow's Time Zone setting.
currentDayofWeek Sunday STRING The day of the week that the flow was initiated. This value is based on the flow's Time Zone setting.
message   STRING The text content of the inbound SMS.
DNIS   STRING The phone number assigned to the flow that your customers can contact you through.
ANI   STRING The phone number of the user who is calling or texting into the flow.