Inbound SMS

The Inbound SMS action is a trigger action, meaning that you can use this action to begin a flow that will start with an incoming text message. The functionality of this action is text-related only.

Inputs

Assign a number to this action to designate what number customers will be texting. Once your flow is deployed, click the Assign Number(s) button to select the appropriate number from the Number Assignment pop-up.

Variables

A flow with an Inbound SMS trigger will have the following variables made available to use throughout the flow.

Variable Name	Variable Format	Data Type	Description
currentTimeText	1200 (Military Time)	STRING	The time that the flow was initiated. This value is based on the flow's Time Zone setting.
currentTime	12:00 (Military Time)	STRING	The time that the flow was initiated. This value is based on the flow's Time Zone setting.
currentDateText	January 1, 2020	STRING	The date that the flow was initiated. This value is based on the flow's Time Zone setting.
currentMonthText	January	STRING	The Month that the flow was initiated. This value is based on the flow's Time Zone setting.
currentDayText	01 (if it was the first day of the month)	STRING	The day of the month that the flow was initiated on. This value is based on the flow's Time Zone setting.
currentYear	2020	STRING	The year that the flow was initiated. This value is based on the flow's Time Zone setting.
currentDayofWeek	Sunday	STRING	The day of the week that the flow was initiated. This value is based on the flow's Time Zone setting.
message		STRING	The text content of the inbound SMS.
DNIS		STRING	The phone number assigned to the flow that your customers can contact you through.
ANI		STRING	The phone number of the user who is calling or texting into the flow.