Inbound SMS
The Inbound SMS action is a trigger action, meaning that you can use this action to begin a flow that will start with an incoming text message. The functionality of this action is text-related only.
Inputs
Assign a number to this action to designate what number customers will be texting. Once your flow is deployed, click the Assign Number(s) button to select the appropriate number from the Number Assignment pop-up.
Variables
A flow with an Inbound SMS trigger will have the following variables made available to use throughout the flow.
Variable Name | Variable Format | Data Type | Description |
---|---|---|---|
currentTimeText | 1200 (Military Time) | STRING | The time that the flow was initiated. This value is based on the flow's Time Zone setting. |
currentTime | 12:00 (Military Time) | STRING | The time that the flow was initiated. This value is based on the flow's Time Zone setting. |
currentDateText | January 1, 2020 | STRING | The date that the flow was initiated. This value is based on the flow's Time Zone setting. |
currentMonthText | January | STRING | The Month that the flow was initiated. This value is based on the flow's Time Zone setting. |
currentDayText | 01 (if it was the first day of the month) | STRING | The day of the month that the flow was initiated on. This value is based on the flow's Time Zone setting. |
currentYear | 2020 | STRING | The year that the flow was initiated. This value is based on the flow's Time Zone setting. |
currentDayofWeek | Sunday | STRING | The day of the week that the flow was initiated. This value is based on the flow's Time Zone setting. |
message | STRING | The text content of the inbound SMS. | |
DNIS | STRING | The phone number assigned to the flow that your customers can contact you through. | |
ANI | STRING | The phone number of the user who is calling or texting into the flow. |