Subscribe to Notifications

Enable customers to subscribe to notifications using Atmosphere® SmartFlows and Engage. Customers can manage which notifications and updates they want to receive related to their account, such as an appointment reminder or a promotion notice, without speaking to an agent.

Benefits

  • Improved customer experience.
  • Customers can self-service at any time.
  • Reduced costs.
  • Reduced or eliminated agent handling time.

How it Works

  • Customer is presented with a menu
  • Customer navigates through to authorize or opt-out of subscriptions to a variety of notifications

Need some help getting started?

For more information about Atmosphere® notifications management capabilities check out the links below: