Error Codes
The following error messages may appear while using the SmartCommunicator app:
|
Error Number |
Message |
|---|---|
|
1001 |
SmartCommunicator is not loading. Please try starting it again. |
|
1002 |
The SMS side bar is not loading correctly. Please try restarting SmartCommunicator. |
|
1003 |
The Call History side bar is not loading correctly. Please try restarting SmartCommunicator. |
|
1004 |
Contacts are not loading correctly. Please try restarting SmartCommunicator. |
|
1005 |
SmartCommunicator is taking a while to load. Please try restarting it. |
|
2001 |
We're unable to send your text message (SMS). Please try again. |
|
3001 |
We're not able to make your call. Please try again. |
|
4001 |
We're not able to save your Contact. Please try again. |
|
4002 |
We're not able to edit your Contact. Please try again. |
|
4003 |
Looks like you already have that Contact saved. Try entering a different Contact name and save again. |
Tips
-
If you are experiencing issues while using the app, you may need to clear your cache and restart Microsoft Teams. Check out this page for more information.
-
If your error persists, you may need to sign out of Microsoft Teams and sign back in. If your error continues to persist, please reach out to support@intelepeer.com for help.
For more information about the SmartCommunicator app, check out the Microsoft Teams SmartCommunicator Quick Start Guide.