Understanding Call Detail Records

Monthly Call Detail Record (CDR) invoices provide information about the calls from and to your company. CDRs are regularly used to reconcile monthly billing activities, whether usage-based (negotiated per-minute rate) or via bundles (one price for your monthly call activity).

You can, for example, view your rate per minute and what you were billed to make sure the amounts match. You can also review the calls and determine if you made calls to a given location, depending on the amount of scrutiny you want to direct at the data.

Note: For details on what the CDRs contain, check out CDR Invoice Field Descriptions.

Accessing Your CDRs

CDRs are accessible via FTPS and from the IntelePeer Customer Portal.

Note: FTPS instructions are provided with your account; you receive a unique ID and password. Contact your IntelePeer account manager for details. You can also check out File Storage Setup for information.

  1. Once you log into the Customer Portal, on the Home Page, left column, click Billing.

  2. In the right columns of the Billing page, click the associated icon to view or save the records:

    • Invoice—View of your monthly charges, broken down my product

    • CDR spreadsheet—List of all calls during the month; for descriptions of the fields, check out CDR Invoice Field Descriptions

    • MDR (Message Detail Records) spreadsheet—List of all messages sent during the month

    • Summary—A summary report breaking down each invoice by package, call type, billed call duration in minutes, billable amount, and call count

Note: If you have any questions about your account or your CDRs, contact your IntelePeer account manager.

Invoice Example

CDR Example

MDR Example

Summary Example

CDR Invoice Field Descriptions

The following fields are listed in the CDR table:

Invoice CDR Field # Field Description

Invoice CDR Field # Field Description
1 Call Date Date the call started in GMT; the format is YYYY-MM-DD
2 Call Time Time the call started in GMT; the format is HH:MM:SS.ss, where HH is 00-23 hours, MM is 00-59 minutes, SS is 00-59 seconds, and ss is 00-99 fractional seconds
3 Call End Date Date the call ended in GMT; the format is YYYY-MM-DD

4

Call End Time

Time the call started in GMT; the format is HH:MM:SS.ss, where HH is 00-23 hours, MM is 00-59 minutes, SS is 00-59 seconds, and ss is 00-99 fractional seconds

5

Originating (Customer) IP

IP the customer is sending the call from

6

Customer Account ID

Customer’s SAP ID

7

Originating Phone Number

Caller number

8

Originating City

Caller city

9

 Originating State Caller state

10

Originating LATA

Caller Local Access and Transport Area (LATA)

11

Originating Switch

Caller switch

12

Originating OCN

Caller Operating Company Number (OCN)

13

To Country Code

Code for the country where the call is going to

14

Dialed Number

The original number dialed

15

Terminating Phone Number

Location Routing Number (LRN) number

16

Terminating City

LRN city

17

Terminating State

LRN state

18

Terminating LATA

LRN LATA

19

Terminating Switch

LRN switch

20

Terminating OCN

LRN OCN

21

Route

Jurisdiction Code

  • 0 – Indeterminate

  • 1 – Intra state

  • 2 – Inter state

  • 3 – Alaska / Hawaii

  • 4 – International

  • 5 – Canada

  • 6 – Caribbean

  • 7 – Mexico

22

Call Duration

Actual call duration in fractional seconds

23

Billable Time

Bill call duration in fractional minutes

24

Rate per Minute

Rate applied to the call

25

Billable Amount

Charge for the call

26

Billed Product Code

Call type

  • DD: DID origination dedicated

  • DS: DID origination switched

  • TF: Toll-free origination dedicated

  • TS: Toll-free origination switched

  • Blank: IP outbound termination

  • L: Local termination

  • FF: Fluent federation

  • **: Bundled

27

Billed Sub-Product Code

Sub-Product Code provides a breakdown of the various products you may have under the Billed Product Code call types; Sub-Products Code is the identifier for more granular product within product family; for example, Switched or Dedicated Toll-Free, and Retail Outbound

28

Unique CDR ID

IntelePeer CDR reference ID

29

Customer-Defined Trunk Name

Name of the trunk you specified when the trunk is provisioned

30

Package

A Package is a logical grouping of resources, such as local numbers, toll-free numbers, and trunks:

  • Resources can be transferred between packages within the same sub-account

  • A Package Name is a customer-defined string (such as location names or departments) assigned when the trunk is provisioned

31

Label

A Number Label is customer-defined text for your organization within portal and CDRs:

  • For example, the package may be Boston and the number labels Accounting, and Legal

  • Blank by default

32

CODEC

The CODECs negotiated for the call, for example, H.264 for the video CODEC and G.711, G.722, or G.729 for the voice CODEC

33

Refer

Note: For future use: SIP Refer Code is 0 – Call has not been referred

34

Translated Number

The location routing number (LRN) that the dialed number is switched (translated) to:

  • Can either be a 10-digit number (for example, valid US48 or toll-free number) or a one- to ten-digit DNIS

  • If there is no translation, it is the LRN of dialed number

35

P-Asserted Identity

(Optional) The actual identity of the caller

If passed, the contents of P-Asserted-Identity is a header field in a SIP message containing a display name--

for example, "Patty Johnson" <sip:pjohnson@example.com>.

The options are: Use from header only--Displays only the From field in the SIP header as the calling address (the origination address)