Allow customers to conveniently schedule appointments with your business using Atmosphere® SmartFlows. Customers can use this automated flow to make an appointment without having to speak with someone to do so, and agents can focus on higher-value tasks.
- Improved customer experience.
- Customer can self-service at any time.
- Reduced costs.
- Reduced or eliminated agent handling time.
How it Works
- Customer selects Schedule Appointment
- Customer enters Date
- Scheduling software or calendar is queried for available times
- Customer is presented with the list of available times
- Customer selects their time for appointment
Need some help getting started?
For more information about Atmosphere® scheduling capabilities check out the links below: