Day of Week

The Day of Week action adds logic to determine the day of the week and what occurs in the flow as a result. You can follow this action with another control action, such as Switch, to refine the process even more based on the time of day, geography of the caller, and more.

Note: The functionality of this action can be voice- or text-related.

 

Exit Ports

The exit ports represent each day of the week. If it is that day, the flow continues through the corresponding port.

DEF: If there happens to be an error that occurs with the day of the week, the flow doesn't stop because of the error and continues through the default actions.

 

Templates

You can find the Day of Week action in the IVR template.