Solutions Hub Quick Start Guide
This guide describes how to use the Solutions Hub app. Learn more about:
Note: This app is currently only available for select customers. For more information, contact your CSM or Account Manager.
Overview
The Solutions Hub is your centralized location for account analytics and management. Currently only available for accounts using our Dental Service Organization (DSO) product, this app provides insights into important interaction metrics, a view of all your locations, and account user information, all in one place.
Getting Started
Log in to your IntelePeer account through the IntelePeer Customer Portal (https://customer.intelepeer.com).
From the homepage or the My Applications page, click the Solutions Hub tile to open the app.
Learning the Landscape
When you open the Solutions Hub, you're automatically brought to the Dashboards page.
On the left-hand side of the screen a menu allows you to navigate between the different Solutions Hub pages.
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Dashboard: Displays interaction metrics in helpful graphics.
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Locations: Lists details about locations associated with your account.
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Admin: Collects information about your account users and an audit trail of their actions.
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Portal: Return you back to the Customer Portal.
The Dashboard Page
Interaction analytics are displayed on the Solutions Hub Dashboard page.
Click on the Interaction Date to update time frame for your metrics.
Hover over an element tile to view the Expand and data options. The Filter icon also appears for some elements, allowing you to further customize the element.
When you expand an element, you can view underlying data points for that metric.
The Locations Page
On the Locations page you can view, search for, and add tags to locations under your account.
Click on the carrots next to a column heading to sort the table results by ID or Name.
Select one or more locations (via the circle on the far left of the table) to assign Tags to a location.
Click the Filter icon on the far right side of the table to customize the locations by assigned Tags.
The Admin Page
On the Admin page you can view your Users and Audit Log, switching between the two via the toggle at the top of the page.