How to Forward a Number
What is Call Forwarding?
Call Forwarding unconditionally redirects telephone calls to another destination, which may be a mobile telephone, voicemail box or another telephone number where the desired called party is available.
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Log into your account via the Customer Portal (customer.intelepeer.com).
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From the left-hand menu, select My Applications and Switched Number Translations.
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Select Add New (blue button) in the upper right corner from the Switched Number Translations table.
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Follow the prompts in the Number Translations Wizard.
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Create a profile name for the forward.
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Enter the DID you would like to have forwarded. This must be an active number on your account. You can enter Single Numbers, or Bulk numbers, Forward a whole package or overwrite existing forwards.
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Select the translation type. Forward = Auto call forwarding, Failover = Calls will be sent to the number you input only if your trunk is not responding to invites.
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Input the desired destination number for the Forward/Failover.
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Review and submit the order.
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The forward will be in place in 5 to 10 minutes.