September 4, 2025

GIFs can now be disabled for some accounts. If you don't want anyone on your team to add GIFs to messages, contact your CSM or Account Manager.

When administrators assign a template to one or more brands, they can now click Remove all brands to remove any previously selected brands.

Up to 5000 users now appear in the table when administrators create or edit a Shared Inbox via the Shared Inbox Management section of the Administrator tab.

The Retrieve Registered Phone Numbers endpoint (GET /{customer_id}/numbers) was updated to include campaign information for each phone number, as applicable.