September 19, 2024

New functionality is available for app administrators.

• Admins will only see the Administrator menu option at the top of the app when using the desktop version of SmartCommunicator (not the mobile app).

• Admins can create, edit, and deactivate shared inboxes.

  • You can view all the inboxes within your organization via the Shared Inbox Management section of the Administrator tab.

  • Use the search box at the top of the Shared Inbox Management page to find a specific inbox name, telephone number, or the person who created or most recently modified the inbox.

  • You can now also sort your inboxes by alphabetical mailbox name, telephone number in numerical order, etc. By default, your inboxes are organized with the most recent at the top.