May 29, 2020

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There is now a message about the soft launch to help customers get set up in the CPaaS Portal, a process that comprises two simple steps.
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Click the tab called ‘Atmosphere Upgrade’ and click ‘Sync Account’ on that page; this creates a CPaaS Portal account for the logged-in user with one click, allowing you to navigate back and forth seamlessly
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Expand the top-right account drop-down and select ‘Go to Atmosphere’.
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Similarly, the CPaaS Portal also has an option in the drop-down labeled ‘Go to Voice Portal’.
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We cleaned up some of the copy in the number tables on the Home package (removed SmartFlows assignment information, as it was confusing and not useful; it now just shows whether a number is CPaaS-enabled, which can be toggled on/off from the CPaaS Portal, or can still be done using the ‘Manage’ à ’Add SmartFlows’ steps). CPaaS enablement just means that a number is provisioned for CPaaS and that our network will route incoming interactions with that number to SmartFlows.
Note: A number can be both CPaaS-enabled and part of a SIP package. This just means that if the router sees that the call is coming from the PSTN, it will route to CPaaS first; if, on a transfer, the router sees that the call is coming from CPaaS, it knows to follow the SIP routing that is configured in the SIP package.
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We added flow-level assignment information to the CPaaS Portal for better at-a-glance viewing of number configurations.
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We added CPaaS-enablement toggle on/off in the CPaaS Portal.
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We added a filter check box to allow user to show only CPaaS-enabled numbers in the CPaaS Portal number management screen.
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The SmartFlows Number Assignment page is visible in the CPaaS Portal.
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The Number assignment page now only shows CPaaS-enabled numbers.

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We’ve begun our transition to a better user experience for Insights. As a first step, you will see a new left navigation menu to choose dashboards, which will allow us to add more Insights content, as well as a section for customers with custom dashboards. We have further navigation improvements in development now so stay tuned!
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Other miscellaneous visual/naming improvements, and minor bug fixes.