March 8, 2022

You can now search for empty list records using the Lookup an Element (POST/rest/v1/my/list/{listId}/find/element) and Lookup Multiple Elements (POST/rest/v1/my/list/{listId}/find/elements) endpoints.

• Use findConditions and a header value from your list to find empty records. For example, to find missing customer phone numbers you could use:

  Copy

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  {
      "findConditions": {
          "phonenumber": ""
      }
  }

  Note: The Lookup an Element endpoint finds the first empty record that matches your conditions, and the Lookup Multiple Elements endpoint finds all of the empty records that match your conditions.

The no-code Business Continuity Planning app is now available for purchase within the Marketplace. Use this app to prevent communications interruptions in the event of an unexpected issue or outage.

The Marketplace is now available for trial users within the CPaaS Portal. The following apps are available and free to test out:

• Smart Routing

• Auto Response

• Smart IV

• Post-Call Survey

• Digital Assistant

When configuring a Smart Routing app using the “Time of Day” model, you can now select your time zone. Previously all time intervals were based on Eastern Standard Time (EST).

The following labels were updated for clarity and ease of use:

• The low-code “Payment Processor” app was renamed “Payment Processing Connector”.

  Note: All functionality remains the same.

• The “Installed” tab is now the “Installed Apps” tab.

• On the bottom of purchased apps you’ll now see “Create New” (previously “Configure”).

You can now elect to exclude flows from automatically following Daylight Saving Time (DST). Within the Timezone section of the overall flow Configurations Panel, click the check box to exclude your flow from adjusting for DST. If you do not click the check box, by default all flow times and calendars are adjusted to account for DST (I.e., shifting one hour ahead on the second Sunday in March and shifting one hour back on the first Sunday in November).

Copying a Condition or Regex action within a flow now functions as expected.

• Previously, the copied Condition action would include unwanted additional exit ports.

• Previously, the copied Regex action would not display the Regex Groups field textbox.