Managing Users in the Customer Portal

This guide describes user management features found in the Customer Portal.

Note: You need Administrator permissions to manage other users for your account.

The User Management page is where you can:

  • Manage your account’s existing users, including editing user and contact details, disable users, and reset passwords

  • Create new users

  • Create and assign roles

  • Create optional password profiles

Note: Only one password profile can be assigned at a time. Selecting a new profile unassigns a previously assigned profile.

To manage your account users:

  1. Log into the Customer Portal.

  2. In the left column, click User Management. The page displays the following tabs: Users, Roles, and Password Profiles.