WhatsApp Onboarding Process

Enabling a Number for WhatsApp in the Atmosphere® CPaaS Portal

  1. Log into your account in the Atmosphere® Portal (http://atmosphere.intelepeer.com).
  2. Select Numbers from the top menu or the left navigation bar.
  3. From the My Numbers page, click the Add New button to the right of the WhatsApp section.

  1. Enter your WhatsApp Number Information and add the phone number(s) you wish to activate with WhatsApp.

  1. Click the Order button.
  2. You will receive a confirmation that your request has been received.
  3. Your request will be submitted to WhatsApp for approval. Our support team will contact you once approval has been received from WhatsApp.

Checking the Status of Your WhatsApp Number Request

To check the status of your WhatsApp Request:

  1. Log into your account in the Atmosphere® Portal (http://atmosphere.intelepeer.com).
  2. Click Numbers from the top menu or the left navigation panel.
  3. Expand the WhatsApp section of My Numbers. The status of your request will be listed for each number requested.
  4. Click the Manage icon for the WhatsApp Number you wish to assign.
  5. Select the deployed WhatsApp SmartFlow you wish to assign the number to and click Assign.