How to Send Alerts from Single Widgets
Click the Bell icon near the top of a widget to send email alerts if the data in the widget meets certain parameters. A window appears to set the parameters.
- Select the measure (calls, minutes, etc.) you want to be alerted if it reaches greater than (or equal to), less than (or equal to), or equal to a certain number.
- Enter the email addresses you want to be notified if the parameter is met. Enter a single email address or multiple addresses separated by commas.
- Select the frequency you would like to be alerted (hourly, daily, weekly, monthly), along with the time when the email should be received.
- Click Create Alert.